[Important Notice October 27, 2020]
Under measures against infectious diseases, we will resume guiding activity to those who have been reserved in advance. Please check the following points.
Points to keep in mind when guiding
1. Wearing a mask
2. We will check your body temperature before the start and will not guide you
if you are in poor physical condition.
3. Information is only for explanations from outside the castle tower.
【Non-operating days in 2020：1. April 29 to May 5 2. August 9 to August 16 3. December 29 to January 5】
Enjoy the castle with a free guided tour. ALSA provides a free guided tour in and around Matsumoto Castle in English as well as some other languages such as French, Spanish, Portuguese and Chinese.
Kind and experienced guides are standing by for you at our "Guide Station" at the entrance of Castle-Park throughout the year except the indicated non-operating days.
An advance booking for a guided tour is accepted.
◆ Free guided tours of Matsumoto Castle
1. Guides are available on site (10:00 – 15:00 daily, First-come-first-served basis) except for the indicated non-operating days ( year-end and New Year holidays, the Golden Week holidays in May, and during Obon Festival in August).
2. Guides are also available by advance booking (throughout the year, by 2 week advance booking basis) except for the indicated non-operating days.
◆ THOSE WHO APPLY FOR OUR TOUR GUIDE SERVICES
Our guide services are provided free of charge, however, you may need to pay the expenses for your guide(s) incurring during the guided tour, for example;
Admission fees to some facilities such as castles (except for Matsumoto Castle), temples, shrines, museums, etc.
Meals & drinks
Other actual tour-related expenses, if any.
2. Other Conditions
・ We kindly require all visitors to assume full responsibility for any damage to personal
belongings or injury that may occur during the tour.
・ An appropriate ALSA guide might not be available depending upon itineraries or languages
For those who made booking in advance, and if your schedule changes, please contact us as soon as possible.